Strong, international brand
Reach your full potential
Opportunity to make an impact
We believe in autonomous, self-supporting teams who help our customers buy the best fitting suit they'll ever wear, and wow them at every step of the way. Whether their journey starts online or in one of our 100+ stores, our teams inspire them to buy and come back for more.
To support our global expansion Suitsupply is hiring Technical Lead Workplace to give guidance to a small team, offer a strategic support and create most optimal setup for our Workplace, both in stores and at the HQ.
We believe in autonomous, self-supporting teams who help our customers buy the best fitting suit they'll ever wear, and wow them at every step of the way. Whether their journey starts online or in one of our 100+ stores, our teams inspire them to buy and come back for more.
To support our global expansion Suitsupply is hiring Technical Lead Workplace to give guidance to a small team, offer a strategic support and create most optimal setup for our Workplace, both in stores and at the HQ.
Your tasks and responsibilities include:
- Leading and developing the IT Support crew and preparing them for future growth
- Designing and implementing workplace/support solutions in line with the company policy
- Evaluating and strategically supporting hardware, operating systems and applications on a global level
- Supporting the testing and evaluating of software packages to determine compatibility with existing and new systems
- Hardware and software procurement
- Managing incidents, service requests and workplace problems through their full life cycle
- Interfacing with management and IT
- Managing Assets - maintaining hardware and software inventory, both in stores and at HQ; performing checks for asset accuracy, optimizing asset management life cycle
Your tasks and responsibilities include:
- Leading and developing the IT Support crew and preparing them for future growth
- Designing and implementing workplace/support solutions in line with the company policy
- Evaluating and strategically supporting hardware, operating systems and applications on a global level
- Supporting the testing and evaluating of software packages to determine compatibility with existing and new systems
- Hardware and software procurement
- Managing incidents, service requests and workplace problems through their full life cycle
- Interfacing with management and IT
- Managing Assets - maintaining hardware and software inventory, both in stores and at HQ; performing checks for asset accuracy, optimizing asset management life cycle
This job might be for you if you have:
- 5+ years of experience with Workplace / Desktop support
- Experience with structured information analysis and process definition
- Experience with managing and configuring with Microsoft Intune, JAMF, Active Directory, advanced Systems and Desktop skills
- Experience with Apple hardware
- Knowledge of Microsoft 365
- Vendor management experience
- The ability to ensure the highest level of detail and quality of Workplace/Support solutions
- Strong time management and prioritization skills when faced with multiple projects
What do you get in return?
- Work in a fast moving, innovating environment, never a dull moment!
- A lot to learn, vertical and horizontal career development opportunities
- 40% discount on all Suitsupply products
- Opportunity to impact global customers in over 20 countries, 125+ stores
- Work in a genuine international environment with over 20 nationalities
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