Sales

Project Executive & Sales Support

LocationHong Kong
DepartmentSales
Contract typeFull-time

Project Executive & Sales Support

Hong KongFull-time
Apply now
Apply now
As a Project Executive & Sales Support, you play a critical role in a successful customer journey. You have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about hospitality. You will be responsible for facilitating strong customer relationships and have a personal approach to each interaction. 
What you will do: 
  • Plan and execute in-store marketing campaigns (e.g. Member Days, Exclusive Try-On Events, VIP Preview Nights), including on-site setup, staff coordination, and post-event performance tracking.

  • Consolidate customer feedback and frontline sales input to create regular customer behaviour and sentiment reports, offering actionable insights on service, product, and inventory strategies.

  • Prepare and present quarterly business analysis reports to management to support merchandising decisions, inventory optimization, and next-season marketing planning.

  • Coordinate stock allocation across stores; provide stock transfer proposals based on sales performance and inventory levels to enhance product turnover and customer satisfaction.

  • Manage product tag and traceability systems (RFID or chip-based), ensuring accurate tracking of goods from central warehouse to store level.

  • Monitor product quality and logistics status, contribute to the establishment of a traceable quality control system, and communicate promptly with relevant departments in case of irregularities.

  • Deliver practical training for new sales staff, covering sales procedures, communication skills, store-level marketing techniques, daily operations, and after-sales service standards, to ensure team professionalism and consistency

Who you are:
  • HKDSE (Form 7) or above, with strong written and spoken communication skills in both English and Chinese; able to independently prepare internal reports and handle documentation.

  • Minimum 2 years of experience in premium retail, brand operations, or store logistics; basic understanding of formalwear or high-end menswear is preferred.

  • Familiarity with garment labelling, product tagging, traceability, or RFID/ERP systems is an advantage; must understand inventory tracking logic.

  • Proficient in basic data processing and report writing; skilled in Excel, PowerPoint, and other business tools to compile decision-support materials.

  • Prior experience in staff training or team leadership is a plus; able to conduct onboarding sessions and deliver knowledge in a structured, clear, and logical manner.

  • Demonstrated management potential and proactive mindset; willing to participate in internal leadership development programs and grow into a future operations leader.

What you will get: 
  • Competitive salary plus a lucrative commission structure

  • A top-of-the-line training program, unique to the industry

  • A clothing allowance for each new season and a generous employee discount

  • Opportunity to build a career with a leading global fashion brand

  • Opportunity to travel to other stores and abroad

 

Yami Basnet

Yami Basnet

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