Customer Service Specialist

Suitsupply is continuously growing. We are expanding our global presence by opening new stores worldwide, innovating in eCommerce and blurring the line between in-store and online experiences. For our international, service-driven and dynamic Customer Service team, we are hiring for the role of Customer Service Specialist based in our Dallas Office.

Your typical day includes:

• Full-spectrum customer support; from sizing and styling advice to logistics and account maintenance
• Identifying and facilitating online sales, deliveries and returns
• Coordinating with our physical stores to ensure optimal customer experience

This job might be for you if you have:

• Relevant education and/or experience in service management, retail or fashion
• Sales and clientele experience in the fashion or hospitality industries
• A service-oriented mindset and the ability to think creatively and solve problems
• Flexibility to work varying shifts, including nights, weekends, and holidays

What do you get in return?

• A place among our exciting, fast-paced and expanding global brand
• Responsibility and empowerment to act. We value autonomy and individual initiative; we do not require excessive approval for routine scenarios
• The freedom and flexibility to make sure you reach your personal potential
• Competitive pay ($21 - $24) and commission structure
• 40% discount on all Suitsupply products