Customer Service
Customer Service Specialist
Customer Service Specialist
Suitsupply is always pushing the boundaries of customer service, aiming to deliver the highest standards of care to our customers globally. We are hiring a Customer Service Specialist for our international, social, sales-driven, and dynamic Customer Service team. If you have a keen interest in fashion and have a fresh perspective on customer service, we’d love to hear from you!
What you will do:
Connecting with our international customers through multiple channels, including WhatsApp, chat, email, and phone.
Proactively provide size, fit, and style advice to ensure optimal customer experience and satisfaction.
Handle sales orders, deliveries, and returns, making sure customers receive all relevant information and attention.
Act as a brand ambassador, representing Suitsupply to our global customers.
Who you are:
Sales and/or customer experience in retail fashion or the hospitality industry.
A strong sense of fashion, service-oriented mindset, and a can-do mentality.
Flexibility to work on weekends (at least one weekend day a week).
Full professional proficiency in English; additional languages are a plus; preferred Dutch or French speakers
This is an on-site role, requiring the ability to work in the Amsterdam office; 5 days a week
What you will get:
Autonomy, we encourage you to take ownership and get things done without unnecessary sign-offs.
Opportunity to make an impact, be part of a fast-growing, entrepreneurial company that takes customer satisfaction seriously while disrupting men's tailoring.
Growth, we value your potential and will support your development and learning journey.
Teamwork, you’ll work with a great team that values a good laugh and supports each other where needed.
40% discount on all Suitsupply products
Yami Basnet
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